Terms of Service

Effective Date: January 1, 2026
Website: www.charlottedispatcher.com
Company: The Champion Way Logistics, LLC
Location: Charlotte, North Carolina, USA

By accessing or using this website and services, you agree to the following Terms of Service. If you do not agree, please do not use this site.

1. Services Provided

The Champion Way Logistics, LLC provides independent truck dispatching services for owner-operators and motor carriers.

We assist with:

• Load sourcing
• Rate negotiation
• Broker communication
• Paperwork coordination
• Dedicated lane support
• General dispatch assistance

We are not a freight broker and do not take possession of freight. We act solely as an independent dispatcher on behalf of motor carriers.

2. Independent Contractor Relationship

Carriers using our services remain independent motor carriers responsible for:

• Maintaining active DOT and MC authority
• Proper insurance coverage
• Compliance with FMCSA regulations
• Safe and lawful operation of equipment
• All tax obligations

Nothing on this website creates a partnership, joint venture, or employer-employee relationship.

3. No Guarantee of Revenue

While we work diligently to secure profitable loads and lanes, we do not guarantee:

• Specific income amounts
• Load availability
• Rate levels
• Dedicated lanes

Market conditions fluctuate, and results vary.

4. Carrier Responsibility

The motor carrier remains fully responsible for:

• Accepting or rejecting loads
• Reviewing rate confirmations
• Ensuring freight legality and compliance
• On-time pickup and delivery
• Maintaining equipment and driver qualifications

The Champion Way Logistics, LLC is not liable for carrier operational decisions.

5. Payment Terms

Dispatch service fees are agreed upon in the signed dispatcher agreement.

Failure to remit agreed fees may result in:

• Immediate suspension of dispatch services
• Termination of agreement
• Collection action if necessary

6. Limitation of Liability

To the fullest extent permitted by law, The Champion Way Logistics, LLC shall not be liable for:

• Indirect or consequential damages
• Loss of revenue or profit
• Load cancellations
• Broker disputes
• Equipment breakdowns
• Regulatory penalties

Use of our services is at your own risk.

7. Website Use

You agree not to:

• Submit false information
• Attempt unauthorized access
• Use the site for unlawful purposes
• Copy or reproduce site content without permission

All website content is the property of The Champion Way Logistics, LLC.

8. Termination

We reserve the right to terminate service at any time for:

• Breach of agreement
• Fraudulent activity
• Non-payment
• Unsafe or unethical conduct

9. Governing Law

These Terms are governed by the laws of the State of North Carolina.

Any disputes shall be resolved in North Carolina courts.

10. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.

Privacy Policy

Effective Date: January 1, 2026
Website: www.charlottedispatcher.com
Company: The Champion Way Logistics, LLC

Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect:

• Name
• Phone number
• Email address
• Company name
• MC/DOT number
• Insurance information
• Business documentation
• IP address and browser data

This information is collected when you:

• Fill out a contact form
• Submit a carrier packet
• Email or call us
• Use our website

2. How We Use Your Information

We use collected information to:

• Provide dispatch services
• Communicate regarding loads
• Process carrier onboarding
• Send agreements and paperwork
• Improve website functionality

We do not sell your personal information.

3. Data Protection

We implement reasonable safeguards to protect your information.

However, no internet transmission is 100% secure. By using this website, you acknowledge this risk.

4. Third-Party Services

We may use third-party providers for:

• Email communication
• Website hosting
• Form processing
• Document storage

These providers may have access only to information necessary to perform their services.

5. Cookies

Our website may use cookies to:

• Improve user experience
• Analyze site traffic
• Enhance functionality

You may disable cookies in your browser settings.

6. Your Rights

You may request:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your information (subject to legal obligations)

Requests can be made by contacting us directly.

7. Information Retention

We retain business records as required by law and for operational purposes.

8. Children’s Privacy

Our services are intended for business professionals over 18 years of age. We do not knowingly collect information from minors.

9. Contact Information

The Champion Way Logistics, LLC
Charlotte, North Carolina
Email:admin@charlottedispatcher.com
Phone: 
Website:https://charlottedispatcher.com/  x